Frequently Asked Questions

How can I order your equipment?

How quickly can I receive one of your products?

Typically once an order is placed, delivery can be made in 1-3 business days on all in-stock items.

If I have question who can I call?

Call Marco at 401-639-3271.

Do your products have a warranty?

Yes, our products carry one of the industry’s best warranties! Our warranty includes a 5 year compressor warranty, 3 year parts warranty, and 1 year labor warranty.

View our 5-3-1 Warranty

Are your products NSF approved?

YES, all our products meet or exceed ETL, NSF and UL standards.

Do you ship your products?

YES, we deliver anywhere in the USA.

Where can I buy replacement parts?

We stock all replacement parts in house, and all compressors, electric motors and controls are common off the shelf parts, which can be purchased at your local supply house.

What type of power do your refrigerators take?

All our refrigeration is powered by standard 115 volt outlets.

What type of refrigerant do your refrigerators use?

All our refrigeration uses either 134A or 404A environmentally-friendly refrigerants.

Where can I buy your products?

You can call us direct for fast service at 401-639-3271.

Our Refund Policy

North American Restaurant Equipment has a no return policy unless freight is refused for damage in transit. Products must be inspected before signing and accepting freight.

What kinds of Credit Cards do you accept?

American Express, Visa, MasterCard, Discover, JCP & Diner Club.